FAQ

We have put together a list of the most common asked questions, we hope it helps

 

 

A. Field Grown stock is stock, such as some hedging, that is grown in the fields. This stock is supplied ‘bare root’ which means no soil or pot is sent with the plant. They are supplied from October to April, give or take a month or so depending on the seasonal weather, i.e. if the weather is wet and cold we can supply for longer. This is not harmful to the plant at all as they are dormant at this time.

A. Field grown stock is stock which is sent without a pot or soil, and can only be planted from Oct – April (depending on the seasonal weather). Field Grown is also the cheaper option. Pot grown stock is supplied in a pot with soil and can be planted in the ground all year round.

A. You will need to plant your new trees every 18-24 inches apart for a good hedge. Please download the planting instructions under the product for a full description.

A. Please see theCalculator to work out how many you need

A. Yes if you let them. They will need trimming every 18 months to keep them uniform. We advise people to let them get 1ft above the height they require, then trim the tops, this will help them fill out.

A. No, but might be nice to consult any neighbours.

A. Pre order is when you can place your order for products which are not ready yet. The items which are marked as pre order are will be ready in Sep/Oct ( Depending on the weather ).  You will be emailed once the item is ready to advise that your order has been dispatched. 

 Q. Do conifers damage buildings or paths?

A. No, but we do advise to plant away from buildings or paths. We have not heard of any case of conifers damaging paths or building in our 50 year history.

A. We strongly advise removing the plants from the box as soon as possible.

A. With the field grown stock ( Bare root ), once removed for the box, if you cant plant them for a while, store them out of the sun keeping the roots wet for upto 2 weeks. Pot grown stock will keep for a few months as long as they are kept wet.

 

A. When conifers start to turn brown, it could be a couple of things which are the cause, it could be the trees have had prolonged dry spells with not enough water, or prolonged dry winds which are cause the conifers to go brown on one side.

 

A hedging conifers can be planted to make a hedge, for privacy or a wind break. Hedging conifers are also know as Leylandii and Lawson, and come in to colours gold or green, green being the most common.

 

A. We no longer send them out, as this helps keep our prices low, you can download from here

A. Although we are not open to the public, viewing collection is welcome by appointment only, please contact us to arrange

 

A. Our UK Registered VAT Number is 984 2627 85

 

 

A. If you order online you will be sent an email once we have dispatched your order. Your order will be sent with a courier firm in a sealed box. The order will need to be signed for, unless we have written confirmation to leave the order. (This will be at your own risk)

A. Yes, unless you have advised the parcel can be left ( This will be at your own risk)

 

A. No, delivery is Monday to Friday, 8.00am-6.00pm, AM/PM can be done but at extra cost.

A. Yes, but this is at an extra cost?

 

A. Please see delivery policy

 

 

A. This means the order has been received and no payment has been made.

A. You order will have been cancelled, for a few reasons, I may be a duplicate order, no payment has been received, Payment failure.

 

A. You will Need to contact us.

 

A. This system waits for the postcode to work out the correct cost.

 

A. pleasecontact us, with the page you were on and the error you are getting
 

A. Yes, but are unable to give guarantee on the delivery day

 

A. Please contact us with your question.